Why Should the Boss Listen to You?: The Seven Disciplines of the Trusted Strategic AdvisorISBN: 978-0-7879-9618-5
Hardcover
242 pages
February 2008, Jossey-Bass
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"James E. Lukaszewski provides information explaining systematic processes for getting to and working at the highest levels and having maximum impact as a trusted adviser. Readers will find out how chief executives and other top executives think, understand what matters to them, and how they operate. The book's easy-to-digest lists, worksheets, and charts help readers understand how successful strategic advisers encourage operational people to do what it takes to be heard."--The Boston Globe, boston.com, April 20, 2008
"Leaders must have trusted advisors. This book shows you how to be one and stay one."—Harvey B. Mackay, author of the New York Times #1 bestseller Swim With The Sharks Without Being Eaten Alive
"Jim Lukaszewski has personally helped resolve more corporate
crises than anyone I know of. His experience “in the
trenches” equals the high quality of his judgment."
—Chester Burger, American Public Relations Leader Emeritus
and PRSA Gold Anvil Winner
"This book is all muscle. It will challenge even the most
trusted advisors to improve their skills. Hats off to Jim
Lukaszewski for an actionable playbook and a good read."
—Lynn Casey, Chief Executive Officer of Padilla Speer
Beardsley Inc.
"One of the most common complaints of managers and functional
experts inside organizations is that their leaders don’t
listen to them and heed their advice enough. And
they’re right. The result is a huge waste of time,
expertise, morale, and money. Part of the answer is leaders
becoming better, wiser advice takers…the other part is better
advice giving on the part of advisers. In this important
book, Jim Lukaszewski lays out with great clarity and practicality
what anyone must know who wants to have more influence on a boss
and more impact on organizational success."
—Dan Ciampa, Author of Taking Advice, How Leaders Get Good
Counsel and Use it Wisely
"I have both worked with Jim and learned from him. He is
focused and consistent in his approach to providing strategic
advice. He combines those immeasurable qualities of
experience, intelligence and grit that allow him to say what the
client needs to hear in the way it needs to be heard.
Attorneys are in the unique position of both advocating for a
client. There is a delicate balance to be drawn between
advising a client as to a business aspect of a particular matter
and advising the client in regard to a matter which has become
contentious. Jim has a powerful sense of the nuanced tones
and content of the advice that must be given. Reading this
book provides valuable insights and guidance to help you navigate
the often treacherous waters swirling around management."
—Douglas Cooper, Co-Managing Partner, Ruskin Moscou
Faltischek, P.C.
"Lukaszewski, a brilliant strategic advisor, gives the secrets
that can mean success for you."
—Robert L. Dilenschneider, Author of Power and Influence:
The Rules Have Changed
"If you want to be in your organization’s inner circle or
if you and want to stay there, this book is a must read. Jim
Lukaszewski is hands down one of the brightest business strategists
on the scene today. This is the handbook to your career
success."
—Bob Frause, Chairman CEO, The Frause Group
"Jim Lukaszewski is a master both at giving advice to leaders
and coaching others to become trusted advisors. This book
provides valuable tools and techniques to help enhance anyone's
advisory skills, and to help earn the trust and confidence of those
at the top."
—Helio Fred Garcia, Executive Director, Logos Institute for
Crisis Management & Executive Leadership
"Jim Lukaszewski is widely regarded as one of the
country’s preeminent authorities in crisis communications and
issues management. I have been privileged to work with Jim
and to benefit from his wise counsel for many years. What I
admire most is Jim’s innate desire to teach others.
Through his professional practice and his writings, Jim
relentlessly challenges us to elevate our thinking and our skills
in order to drive strategic thinking throughout our respective
organizations."
—Karen Muldoon Geus, Former Vice President Communications,
The Children's Hospital of Philadelphia and Primestar Partners
"Jim Lukaszewski is the best strategic thinker I know. But
what makes him even more valuable to clients is his ability to sell
his recommendations to CEOs and senior management. That
combination of talents is exceedingly rare."
—Robert E. Gorman, Robert E. Gorman Communication
"I’ve been a communication consultant to all types of
organizations for more than 30 years, and I thought I knew all
there was to know about offering advice to my clients
until I read Jim Lukaszewski’s book. What a treasure
trove of insights, experiences, and practical advice on how to
become and remain a valued advisor. Read it and learn."
—Carole M. Gorney Director, Center for Crisis Public
Relations & Litigation Studies, Lehigh University
"When your company is faced with a dire situation, there is
great comfort in picking up the phone and hearing Jim
Lukaszewski’s voice. When we get in a tight spot we
rely on his wisdom and advice."
—Deborah L. Grant, Vice President of University
Communications, Tulane University
"In Why Should the Boss Listen to You: The Seven
Disciplines of the Trusted Strategic Advisor, Jim Lukaszewski draws
on his long and successful career as a counselor to senior
management, in a clear and straightforward way. No matter
what your profession, the Disciplines will help you see higher and
further."
—Stephanie Harwood, S.M. Harwood Consulting
"One of the most ‘trusted strategic advisors’ I know
is Jim Lukaszewski. So, if you want your boss to listen to
you, read this book . . . and everything else Jim
writes."
—Richard Jernstedt, Chief Marketing Officer, EVP, Senior
Partner, Fleishman-Hillard
"In this book the magician reveals his secrets. And guess
what. Some of it is magic but most of it is integrity in
action. You can do it too."
—George Kroloff, George Kroloff & Associates
"Jim's diverse background, depth of experience, and hands-on
battle skills in the trenches deliver superior results; his
strategic advice and counsel made the difference."
—Seth Kursman, Vice President, Government Affairs &
Communications, AbitibiBowater Inc.
"As Founder and CEO of the world’s favorite florist, I
have gotten advice from many thoughtful strategic advisors.
None are more capable than Jim. This book provides the
blueprint to become a Trusted Advisor."
—Jim McCann, Chief Executive Officer , 1-800-Flowers.com
"As the CEO of my own firm today, and as Jim’s mentor and
college advisor years ago, I am reminded of the depth of
perspective Jim has always displayed in operating as a trusted
advisor to so many, even as he completed his education. This
book will open up his wise and inventive approaches to guiding and
advising to a much wider business audience. I encourage you
to read this book and be inspired by it."
—Judith Pendergrass, Ph.D., Chief Executive Officer,
Consulting Psychologists, Inc.
"Jim is well known for helping those in the C-suite deal with
crises. With his new book, Why Should the Boss Listen to
You: The Seven Disciplines of the Trusted Strategic Advisor,
he teaches us how to build the kind of trusting relationship needed
to be the first person the CEO calls when there's a situation
brewing. Or when he or she just wants to hear some straight
talk."
—Mela Sera, Account Supervisor, IMRE Communications
"Jim's ability to quickly assess issues and offer pragmatic
solutions, in a clear, understandable fashion makes him a valuable
partner in running a business in these fast and turbulent times
where employees are looking for direction and leadership they can
trust more than ever before. Over the years, many of my line
managers still comment on how his counsel helped them and how they
use his tenets of communication every day."
—Robert M. Sherwood, Division Human Resources Lead, Givaudan
Schweiz AG
"Jim Lukaszewski is a premier counselor to CEOs for one simple
reason: he knows how they think, what matters to them . .
. and what does not matter to them. Too many who
contend for influence in the executive suite do not know these
basics. They attempt to impose their notions of what the boss
should know about their functional area. Far better that they
forget their own job title, put themselves in the boss’s
shoes, and bring useful insight that helps the leader move the
organization forward. Jim's book shows aspiring counselors
exactly how to do this."
—David J. Therkelsen, Executive Director, Crisis
Connection
"Jim often is at the table with spot-on counsel, laser-focused
strategy that CEOs and other experts and advisors can quickly
embrace, and an intensity that makes the difference in the final
outcome."
—Marilyn Waters, Director of Media Relations, Fortune 100
Company
"Every senior leader worth his or her salt should listen to what
Jim Lukaszewski has to say. The record is clear. Often it
has been Jim’s unique experience, insight, and counsel that
made the difference between success and failure for leaders facing
the most challenging problems and issues of their careers."
—Richard J. White, Vice President-Corporate Communications,
Wisconsin Energy Corporation/We Energies
"I've worked side-by-side with Jim Lukaszewski. He brings
enormous credibility to high pressure situations. Clients
listen because they sense immediately that he is a trusted
advisor. I’ve read every word of his book. If you
want to add new value in your organization and be viewed as a
trusted advisor, you should, too."
—Davis Young, Author of Building Your Company's Good
Name
"An exciting and practical book about how to become a 'strategic
trusted advisor' to CEOs and other leaders.This book serves as a
road map for anyone who aspires to become a 'strategic personal
counselor' for a boss or client. The way to manage your own
destiny, says Lukaszewski, is by helping leaders realize
theirs."
—Otto Lerbinger, Ph.D, Professor Emeritus, Boston University,
College of Communication