Executive Coaching with Backbone and Heart: A Systems Approach to Engaging Leaders with Their Challenges, 2nd Edition

Preface xi

Acknowledgments xix

The Author xxi

Part One: Core Concepts: The Coach’s Stance 1

1. An Introduction to Executive Coaching 3

2. Developing a Strong Signature Presence 19

3. Systems Thinking: Understanding the Executive’s Challenges and the Coach’s Challenges 47

4. The Triangled Coach: Being Effective in the Middle 73

Part Two: Methodology: The Four Phases of Coaching 99

5. Phase 1—Contracting: Find a Way to Be a Partner 101

6. Phase 2—Planning: Keep the Ownership with the Client 153

7. Phase 3—Live-Action Coaching: Strike While the Iron Is Hot 175

8. Phase 4—Debriefing: Define a Learning Focus 203

9. An ROI Method for Executive Coaching: Have the Client Convince the Coach of the Return on Investment 225

Part Three: Special Applications 243

10. Making a Strategic Transition to the Role of Executive Coach 245

11. Helping Leaders Effectively Coach Employees 261

Afterword: Coaching for the Coach 285

Appendix A: The Core Activities and Outcomes of the Coaching Phases 287

Appendix B: Executive Coaching Skills Self-Assessment Survey 291

Appendix C: Questions for Clients 297

Appendix D: Combining Coaching and Consulting for Powerful Results 301

Notes 311

References 319

Index 321