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The Paradox of Excellence: How Great Performance Can Kill Your Business

ISBN: 978-0-7879-8139-6
Paperback
224 pages
August 2005, Jossey-Bass
List Price: US $30.00
Government Price: US $15.30
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The Paradox of Excellence: How Great Performance Can Kill Your Business (0787981397) cover image
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Introduction.

PART ONE: The Story.

The Crisis
Chapters 1-5.

“How Could This Happen?”
Chapters 6-12.

The Way Out
Chapters 13-18.

Victory
Chapter 19-Epilogue.

The Interviews.

PART TWO: The Models.

The Concept.

The Assessment.

The Roadmap for Success.

Acknowledgments.

About the Authors.

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