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PeopleSmart Participant Workbook

Melvin L. Silberman, Freda Hansburg
ISBN: 978-0-7879-7955-3
Paperback
80 pages
November 2005, Pfeiffer
List Price: US $35.95
Government Price: US $23.00
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PeopleSmart Participant Workbook (0787979554) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

COURSE OBJECTIVES.

MODULE 1: WORKING PEOPLESMART.

MODULE 2: UNDERSTANDING PEOPLE.

MODULE 3: EXPRESSING YOURSELF CLEARLY.

MODULE 4: ASSERTING YOUR NEEDS.

MODULE 5: EXCHANGING FEEDBACK.

MODULE 6: INFLUENCING OTHERS.

MODULE 7: RESOLVING CONFLICT.

MODULE 8: BEING A TEAM PLAYER.

MODULE 9: SHIFTING GEARS.

MODULE 10: PEOPLESMART DAY-BY-DAY.

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