Facilitating the Project Lifecycle: The Skills & Tools to Accelerate Progress for Project Managers, Facilitators, and Six Sigma Project Teams

Janet A. Means is cofounder of Resource Advantage, Inc., a consulting and training firm specializing in business process innovation, organizational productivity improvement, and information technology planning and design. She is a certified professional facilitator with the International Association of Facilitators.

Tammy Adams is the managing partner of Chaosity LLC, a consulting firm specializing in collaborative techniques for business process improvement and project acceleration. She is a certified professional facilitator and certified quality manager.