The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's WorkbookISBN: 978-0-7879-7358-2
Paperback
24 pages
December 2004, Pfeiffer
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About This Brief Training Session 1
The Challengers 2
Self-Assessment 3
My Challengers 4
Five Ways to Get Curious 5
A New Approach 6
Working the 3 C’s 7
Try It: Experiments in Change 8
Participant Recap 9
Reading 10
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