Achieving Accountability in Higher Education: Balancing Public, Academic, and Market Demands

Preface ix

The Editor xxi

The Contributors xxiii

1 The Many Faces of Accountability 1
Joseph C. Burke

2 Accountability and the Private Sector: State and Federal Perspectives 25
William M. Zumeta

3 Accountability and Governance 55
Richard C. Richardson Jr., Thomas R. Smalling

4 Accountability and Accreditation: Can Reforms Match Increasing Demands? 78
Ralph A. Wolff

5 Can Assessment Serve Accountability? It Depends on the Question 104
Peter T. Ewell

6 Standardized Testing and Accountability: Finding the Way and the Will 125
T. Dary Erwin

7 Imagine Asking the Client: Using Student and Alumni Surveys for Accountability in Higher Education 148
George D. Kuh

8 Academic Audit for Accountability and Improvement 173
William F. Massy

9 State-by-State Report Cards: Public Purposes and Accountability for a New Century 198
Patrick M. Callan, Joni E. Finney

10 Reinventing Accountability: From Bureaucratic Rules to Performance Results 216
Joseph C. Burke

11 Resources and Reputation in Higher Education: Double, Double, Toil and Trouble 246
J. Fredericks Volkwein, Stephen D. Grunig

12 The Dog That Doesn’t Bark: Why Markets Neither Limit Prices nor Promote Educational Quality 275
Robert M. Zemsky

13 The Three Corners of the Accountability Triangle: Serving All, Submitting to None 296
Joseph C. Burke

References 325

Name Index 349

Subject Index 355