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Human Resources Business Process Outsourcing: Transforming How HR Gets Its Work Done

Edward E. Lawler, III, Dave Ulrich, Jac Fitz-enz, James Madden, V with Regina Maruca
ISBN: 978-0-7879-7163-2
Hardcover
272 pages
August 2004, Jossey-Bass
List Price: US $65.00
Government Price: US $41.60
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Preface.

The Authors.

1. Forces for Change.

2. New Roles for HR.

3. Evaluating the Effectiveness of HR.

4. Design of the HR Function.

5. Exult.

6. BP.

7. Bank of America.

8. International Paper.

9. Prudential.

10. Lessons Learned.

11. Outsourcing and the Future of HR.

Index.

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