Enterprise-Wide Change: Superior Results Through Systems Thinking

“Steve Haines and his fellow authors’ practical handbook for leading change in an organization is a godsend to any executive and consultant. Their years of experience, research, and observation are distilled into logical steps for the executive and consultant alike to follow. The examples they give throughout the book bring each step alive. The environment for all enterprises is continually changing, and Steve Haines’ book will aid leaders in keeping their enterprises ahead of change and growing profitably.”
—Admiral Dennis Blair, USN (Retired), former Four-Star Commander-in-Chief, Pacific Command, and president of the  Institute for Defense Analysis

“Makes an invaluable contribution to the fields of organization development, change management, and strategic planning, as well as to the individuals who lead and consult in organizations including executives and senior manager, internal and external consultants who assist organizations in their efforts to survive and thrive in the current fast-paced, highly competitive, global, complex, and ever-changing marketplace.”
--Jeanne Cherbeneau, president, Cherbeneau & Associates

“The message in the book is not only why enterprise wide change (EWC) is critical to organizations who want to survive and be successful, but also how to implement this change. The examples of what not to do versus how to do it right were very helpful. The comprehensive details and examples given about other companies made the message and information even clearer. It’s one thing to write about a topic, but to actually get your point across is another. The authors also put together a beginning to end process on EWC in one book that is easy to read and implement.”
--Lori L. While, senior vice president, Valley Credit Union

“This book provides valuable context and content to enable the reader to understand and apply the systems-thinking concepts. It provides the tools that needed to actually start and sustain and enterprise change effort in a planned and systematic method. Provides and excellent introduction to and framework for the complex process of enterprise-wide change. It’s a great roadmap!”
--Mary Jefferies, director, human resource services, Alberta Environment

“This is not some esoteric ‘fad of the decade’ book, it addresses in a very pragmatic way, the various elements that need to be considered when developing a change management process in a systems thinking context.”
--Dennis A. Looney, vice president of operations, Apex-Carex Healthcare Products

“Haines’ book gives practitioners and project managers a comprehensive map with principles and guides to navigate the change process.”
--Aaron S.L. Pun, former chairperson, Hong Kong Society for Training and Development

“Enterprise Wide Change is filled with examples and real-life applications, as well as checklists and tools.”
--Denise Bryson, vice president, client services, New Client Marketing Institute

“The great value of this book is the way it manages to weave together the various elements of the strategic process in a simple and practical model. ”
--Miguel Guilarte, professor, Fielding Graduate Institute, founder and CEO, Transforma Management Consulting

“Easy and quick to read—pulls together lots of diverse ideas into one source. This book offers steps in the model that are very specific, as well as many case examples, clearly marked tools, questions, and charts.”
—John Clarke, director of training, development, and quality