The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership

“Emotions are a human asset. Caruso and Salovey show you how to increase your return on that asset. This is a marvelous work helping to legitimize emotions in the workplace.”
—Richard E. Boyatzis, professor and chair, Department of Organizational Behavior, Case Western Reserve University, and coauthor, Primal Leadership: Realizing the Power of Emotional Intelligence

“The authors do a rare and important thing—they translate critical concepts from cutting-edge science into something that can be understood and used effectively at work every day. To succeed in today's workplace, managers, and their employees, need to have the emotional intelligence skills discussed in this book.”
—Sigal Barsade, professor, the Wharton School, University of Pennsylvania

“A systematic, disciplined approach harnessing the value and unleashing the power of emotions in the workplace through the creation of a new franchise player—the Emotional Athlete. The optimization of this athlete will be the next real competitive differentiator on the corporate land scape.”
—Roseanna DeMaria, former first vice president, leadership & performance, Merrill Lynch and former senior vice president, enterprise risk, AT&T Wireless Services

“This is an introspective guide to becoming a more effective manager. It demonstrates how tuning in to your emotions and those you work with and knowing how to manage them will help you succeed.”
—Lillian Vernon, founder, Lillian Vernon Corporation

“Not just a description of emotional intelligence, this book maps out for managers across many kinds of organizations how to assess, learn, and apply these important skills.”
—Jean M. Broom, senior vice president, human resources and general affairs, ITOCHU International Inc.

“This book is for everyone, not only managers but for every individual in organizations—you will find out just how important emotions are at work.”
—Masao Ueminami, manager, human resource and general affairs division, NEC Electronics Corporation

"David and Peter take the 'mystery' out of Emotional Intelligence and allow the business person to find and practice ways of becoming a better and more effective leader using the knowledge and practice of emotions. Lots of practical applications for leaders written in a way that can immediately improve the EI capacity of those that choose to improve." - Janet Matts, Leadership Practice Director, Johnson & Johnson.