Organizing Change: An Inclusive, Systemic Approach to Maintain Productivity and Achieve Results

THE AUTHORS

William W. Lee is the owner of Educational Technologies Consultants in Euless, Texas, which specializes in organizational change, measurement and evaluation, e-learning, and multimedia instructional design. Lee is the lead author of The Computer-Based Training Handbook: Assessment, Design, Development, and Evaluation (1995, Educational Technology Publishers) and Multimedia-Based Instructional Design (2000, Pfeiffer).

Karl J. Krayer is the president of Creative Communication Network in Dallas, Texas. His specialties include management, leadership, training and organization development, communication, and interpersonal relationships.