Through the Patient's Eyes: Understanding and Promoting Patient-Centered CareISBN: 978-0-7879-6220-3
Paperback
360 pages
May 2002, Jossey-Bass
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Preface
The Editors
Other Contributors
1 Introduction: Medicine and Health from the Patient's Perspective 1
2 Treating Patients as Individuals 19
3 Coordinating Care and Integrating Services 45
4 Overcoming the Barrier of Words 72
5 Innovations in Patient-Centered Education 96
6 Enhancing Physical Comfort 119
7 Providing Effective Emotional Support 154
8 Involving and Supporting Family and Friends 178
9 Facilitating the Transition Out of the Hospital 204
10 Culture, Leadership, and Service in the Patient-Centered Hospital 227
11 Promoting the Doctor's Involvement in Care 260
12 Rebuilding Public Trust and Confidence 280
Afterword 299
Name Index 301
Subject Index 311
Related Titles
Behavior & Education
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