Leading Geeks: How to Manage and Lead the People Who Deliver Technology

Editor’s Note xi
Warren Bennis

Foreword xiii
David H. Maister

Introduction xv

Acknowledgments xxi

Overview: The Challenge of Geeks 1

1. Geeks, Leadership, and Geek Leadership 3

Part One: The Context of Geek Leadership 19

2. The Essential Geek 27

3. Groups of Geeks 44

4. The Nature of Geekwork 57

5. Performing Geekwork 74

Part Two: The Content of Geek Leadership 97

6. Nurturing Motivation 103

7. Providing Internal Facilitation 122

8. Furnishing External Representation 142

9. Managing Ambiguity 158

10. Selecting and Organizing Geekwork 179

11. Uniting Geeks and Geekwork 197

Conclusion: Harmonizing Context and Content 219

12. How Geek Leaders Lead 221

Appendix: Models and Lists 235

Notes 241

References 243

The Author 247

Index 249