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The Jossey-Bass Academic Administrator's Guide to Conflict Resolution

ISBN: 978-0-7879-6053-7
Paperback
128 pages
December 2003, Jossey-Bass
List Price: US $32.00
Government Price: US $20.48
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Preface.

About the Authors.

1. Understanding conflict.

2. A framework for conflict analysis.

3. Intrapersonal conflict: the impact of stress and negative thinking.

4. Interpersonal conflict: Helping people who don’t get along.

5. Intragroup conflict: the academic administrator as team leader.

6. Intergroup conflict: conflict on a larger scale.

7. Conflict intervention.

8. Collaborating with other departments to manage conflict.

Recommended Reading.

Index.

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