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Monitoring, Measuring, and Managing Customer Service
ISBN: 978-0-7879-5139-9
Hardcover
192 pages
April 2000, Jossey-Bass
List Price: | US $49.00 |
Government Price: | US $31.36 |
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.