Mapping a Winning Training Approach

JOE B. WILSON, a VP of Richard Chang Associates, Inc., is a training consultant and instructional media producer with more than 20 years of international experience. He has a broad background in the development of video, print, and computer-based instructional programs--from needs analysis through design, production, implementation, and evaluation. His experience in project management, development, and delivery of training programs spans a wide range--from highly technical systems projects, to management/sales development, to Total Quality implementations.