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Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results

Richard Y. Chang
ISBN: 978-0-7879-5096-5
Paperback
120 pages
May 1999, Pfeiffer
List Price: US $32.00
Government Price: US $20.48
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RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

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