Aligning Performance: Improving People, Systems, and OrganizationsISBN: 978-0-7879-4736-1
Paperback
304 pages
November 1999, Pfeiffer
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Figures.
Acknowledgments.
Preface.
Introduction to Performance Alignment in Business.
The Business Sphere: Where to Apply Performance.
The Work Behavior of the Business Unit: The What of Business.
The Work Behavior of Core Processes: The How of Business.
The Work Behavior of Individuals: Work by Whom?
The Work Behavior of Work Groups: The Organization of Work.
Work Standards: The Excellence of Work.
Work Support: The Health of Business.
Human Consonance: Reducing the Interference of the HumanElement.
Achieving Performance Alignment in Business.
References.
Index.
About the Author.
Acknowledgments.
Preface.
Introduction to Performance Alignment in Business.
The Business Sphere: Where to Apply Performance.
The Work Behavior of the Business Unit: The What of Business.
The Work Behavior of Core Processes: The How of Business.
The Work Behavior of Individuals: Work by Whom?
The Work Behavior of Work Groups: The Organization of Work.
Work Standards: The Excellence of Work.
Work Support: The Health of Business.
Human Consonance: Reducing the Interference of the HumanElement.
Achieving Performance Alignment in Business.
References.
Index.
About the Author.