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Aligning Performance: Improving People, Systems, and Organizations

ISBN: 978-0-7879-4736-1
Paperback
304 pages
November 1999, Pfeiffer
List Price: US $57.00
Government Price: US $36.47
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Figures.

Acknowledgments.

Preface.

Introduction to Performance Alignment in Business.

The Business Sphere: Where to Apply Performance.

The Work Behavior of the Business Unit: The What of Business.

The Work Behavior of Core Processes: The How of Business.

The Work Behavior of Individuals: Work by Whom?

The Work Behavior of Work Groups: The Organization of Work.

Work Standards: The Excellence of Work.

Work Support: The Health of Business.

Human Consonance: Reducing the Interference of the HumanElement.

Achieving Performance Alignment in Business.

References.

Index.

About the Author.
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