The 21st Century Supervisor: Nine Essential Skills for Frontline Leaders

As a supervisor, the success of your organization rests in yourhands! If you don't meet the goals set by senior leaders thenresults will be poor and angry customers will search for newproviders of goods and services.

The 21st Century Supervisor Training Package will help you improveyour skills in these and many other areas:
* Communication
* Coaching
* Business analysis
* Computer
* Project management
* Resource management