The Art and Science of Competency Models: Pinpointing Critical Success Factors in Organizations

"The authors have taken competency modeling out of the domain ofacademics and social scientists by creating a practical 'how-to'work that clearly and simply explains the steps in developing andusing competency models. I recommAnd this book to anyone whose jobincludes the pinpointing and sharpening of relevant competencies,for themselves or for others." --Scott B. Parry, chairman, TrainingHouse

"Lucia and Lepsinger have demystified competency models and put inthe hands of the reader a blueprint for developing meaningfulrecruiting, performance measurement, and succession planningsystems. They succeed with a straightforward, pragmatic style,using actual examples that make the book an easy read." --FrankAshen, senior vice president, New York Stock Exchange