Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your PresentationsISBN: 978-0-7879-1116-4
Paperback
128 pages
October 1997, Pfeiffer
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Introduction.
What (or Who) Is a Difficult Participant?
The Latecomer.
The Preoccupied.
Cell Phones and Beepers.
The Prisoner.
The Introvert.
The Elder.
The Domineering.
The Know-It-All.
The Skeptic.
The Socializer.
The Apple Polisher.
The Bored.
The Confused.
The Unqualified.
The Sleeper.
The Substance Abuser.
Concluding Thoughts.
Recommended Readings.
Appendix.
Related Titles
More By This Author
Presentation Skills
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