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Fabled Service: Ordinary Acts, Extraordinary Outcomes

ISBN: 978-0-7879-0938-3
Paperback
144 pages
August 1997, Jossey-Bass
List Price: US $30.00
Government Price: US $15.30
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Fabled Service: Ordinary Acts, Extraordinary Outcomes (0787909386) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

Foreword
Introduction
1. The Road to Fabled Service
2.Fabled Service is a Way of Life
3. Fabled Service is Defined by the Customer
4.Fabled Service is Everyone's Job
5. Fabled Service is Designed into the System
6. Fabled Service is Inseparable from Integrity
7. Fabled Service is Empowered by Leadership
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