Managing for Accountability: Preserving the Public Trust in Public and Nonprofit Organizations

THE ACCOUNTABILITY ENVIRONMENT OF PUBLIC AND NONPROFITORGANIZATIONS.

Accountability Concepts and Controversies: Historical Precedentsand Contemporary Trends.

Preserving the Public Trust: The Challenge of Accountability.

TOOLS FOR MANAGING ACCOUNTABILITY.

A Strategic Managing Approach: Core Principles.

Scanning the Accountability Environment.

Conducting an Accountability Audit.

Clarifying Strategic Accountability Issues.

CASE STUDIES OF ACCOUNTABILITY CHALLENGES: EXAMINING TACTICAL ANDSTRATEGIC APPROACHES.

A Cautionary Tale: The Orange County Investment Fund.

Proactive Accountability: The Sum One for Kids Project.

Conclusion: Leadership for Accountability.

Special Resource Section: Accountability Worksheets.