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Working the Shadow Side: A Guide to Positive Behind-the-Scenes Management

ISBN: 978-0-7879-0011-3
Hardcover
296 pages
October 1994, Jossey-Bass
List Price: US $53.00
Government Price: US $33.92
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Working the Shadow Side: A Guide to Positive Behind-the-Scenes Management (0787900117) cover image
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Preface xi

The Author xv

What Goes on in the Shadows

1 What is the Shadow Side? The Covert, Undiscussed, and Undiscussable Things That Drive Your Organization 3

2 Getting Attuned to the Shadows 17

Mining Value from the Shadow Side

3 Uncovering the Economics of the Shadow side 43

4 Becoming an Effective Behind-the-Scenes Manager 55

Revealing Your Organization’s Hidden Culture

5 “The Way We Do Things Here”: A Primer of Beliefs, Values, and Norms 75

6 Making the Culture Serve Your Business 96

Managing the Shadow Side of People

7 Personal Styles: The Good, the Bad, the Ugly, and the Ambiguous 127

8 working with Personal Styles and Promoting Productive Relationships 138

9 In-Groups, Out-Groups, Cliques, and Clubs: Finding Value in Your Organization’s Social Realities 164

Positive Political Skills at Work

10 Turf, Power, Agendas, and Resources: The Anatomy of Organizational Politics 195

11 How to Practice Positive Politics 212

Bringing It all Together

12 Making the Hidden Organization Serve the Business 233

13 Epilogue: Making Chaos Your Friend 256

References 267

Index 271

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