Making Groups Effective, 2nd EditionISBN: 978-0-7879-0009-0
Hardcover
280 pages
September 1994, Jossey-Bass
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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1. Introduction: What Makes a Group Effective?
Part One: Effective Groups
2. Choosing Clear, Challenging, Measurable Goals
3. Strengthening the Desire for Group Success
4. Improving the Group Decision-Making Process
5. Communicating Effectively Among Colleagues
6. Establishing Standards That Support Group Customs, Goals, andValues
7. Fostering Harmony Among Members
Part Two: Effective Group Members
8. Developing and Exercising Personal Power
9. Becoming an Agent of Influence
10. Responding to the Influence of Others
Part Three: Working Effectively with Other Groups
11. Understanding the Origins of Intergroup Conflicts
12. Resolving Conflicts Between Groups
13. Conclusion: Evaluating and Improving Group Operations
Part One: Effective Groups
2. Choosing Clear, Challenging, Measurable Goals
3. Strengthening the Desire for Group Success
4. Improving the Group Decision-Making Process
5. Communicating Effectively Among Colleagues
6. Establishing Standards That Support Group Customs, Goals, andValues
7. Fostering Harmony Among Members
Part Two: Effective Group Members
8. Developing and Exercising Personal Power
9. Becoming an Agent of Influence
10. Responding to the Influence of Others
Part Three: Working Effectively with Other Groups
11. Understanding the Origins of Intergroup Conflicts
12. Resolving Conflicts Between Groups
13. Conclusion: Evaluating and Improving Group Operations
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