Building CareISBN: 978-0-632-06049-8
Paperback
208 pages
May 2003, Wiley-Blackwell
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Background and introduction; Planned preventive maintenance prevails; Just in time:gurus from East and West; Procurement of building maintenance services; Reengineering the process; Enter customer care, contact and call centres; Intelligent building care; Sustainable building care; Building futures:left or right; Cradle to grave:whole life assessment and implications for design