Textbook
Professional Communication in International SettingsISBN: 978-0-631-22509-6
Paperback
252 pages
December 2001, ©2002, Wiley-Blackwell
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"The Scollons have long been leaders in the field of intercultural
communication. Now Yuling Pan brings her extensive research and
consulting experience to join with them in providing a
theoretically sound, methodologically rigorous, and eminently
practical approach to business communication in an international
environment. Their 'three-cultures' exchange model avoids the
common pitfall of binary cultural comparison, and their case
history approach demonstrates the effectiveness of using multiple
perspectives to address the complexity of real workplace
situations. This rich and insightful book will prove invaluable to
individuals working in international contexts and the trainers who
prepare them, and to anyone who wants a deeper understanding of
intercultural communication." Deborah Tannen, author of I Only
Say This Because I Love You
"[Professional communication in international settings]
is scholarly and extremely informative, yet it is also enjoyable to
read with its illuminating examples...This book is a must for
business people or professionsal who strive to achieve a better
understanding and more effective communication in cross-cultural
interactions." Language in Society
"Rich with culture-specific communication examples, the book contributes to our understanding of intercultural communication." Language Policy