Perspectives in Total QualityISBN: 978-0-631-20884-6
Hardcover
420 pages
May 1999, Wiley-Blackwell
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
|
||||||
* Leaders in their fields discuss global competition, ISO 9000,
leadership development, customer focus, process management and
culture change.
* Chapters grouped into sections dealing with customers, systems, processes, and continuous improvement.
* Research documented in several chapters was supported by the National Science Foundation's Transformation to Quality Organization research program jointly sponsored by the American Society for Quality.
* Chapters grouped into sections dealing with customers, systems, processes, and continuous improvement.
* Research documented in several chapters was supported by the National Science Foundation's Transformation to Quality Organization research program jointly sponsored by the American Society for Quality.
Related Titles
More By This Author
Quality Management
.png){kind=small}
Join An E-mail ListLearn about the latest products, events, offers and content. |
