Case Studies in Public Services ManagementISBN: 978-0-631-19579-5
Paperback
220 pages
January 1996, Wiley-Blackwell
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Case Studies in Public Services Management examines key issues such as managing networks, measuring performance, changing culture, implementing strategy and strategic change. In addressing the key contemporary issues in public services management the cases cover a range of functions including education, health, community care, welfare benefits and policing.