Organizations, 2nd Edition

Acknowledgments viii

Introduction to the Second Edition 1

1 Organizational Behavior 20

1.1 The Significance of Organizations as Social Institutions 21

1.2 The Literature of Organization Theory 23

1.3 Organization of This Book 25

1.4 Some Types of Propositions 26

1.5 Some Psychological Postulates 28

2 "Classical" Organization Theory 31

2.1 Taylor's Scientific Management 31

2.2 Theories of Departmentalization 40

2.3 Operational and Empirical Problems of Classical Administrative Science 49

2.4 Conclusion 52

3 Motivational Constraints: Intraorganizational Decisions 53

3.1 Influence Processes 54

3.2 Theories of Bureaucracy 55

3.3 Satisfaction and Productivity 66

3.4 Motivation to Produce 71

3.5 Conclusion 101

4 Motivational Constraints: The Decision to Participate 103

4.1 The Theory of Organizational Equilibrium 103

4.2 The Participants 108

4.3 Employee Participation: The Participation Criterion 110

4.4 Employee Participation: The General Model 112

4.5 Factors Affecting the Perceived Desirability of Movement from the Organization 113

4.6 Factors Affecting the Perceived Ease of Movement from the Organization 119

4.7 Extension to Other Participants 125

4.8 Opportunism and Organizational Survival 128

4.9 Conclusion 130

5 Conflict in Organizations 132

5.1 Individual Conflict 133

5.2 Organizational Conflict: Individual Conflict Within an Organization 137

5.3 Organizational Conflict: Intergroup Conflict Within an Organization 140

5.4 Organizational Reaction to Conflict 149

5.5 Interorganizational Conflict 152

5.6 Conclusion 155

6 Cognitive Limits on Rationality 157

6.1 The Concept of Rationality 158

6.2 Performance Programs in Organizations 163

6.3 Perception and Identifications 172

6.4 The Division of Work 179

6.5 Communication 182

6.6 Organization Structure and the Boundaries of Rationality 190

7 Planning and Innovation in Organizations 193

7.1 The Concept of Initiation 193

7.2 The Process of Innovation 197

7.3 The Occasions of Innovation 203

7.4 The Elaboration of Programs 207

7.5 Organization Level and Innovation 215

7.6 The Planning Process 221

7.7 Conclusion 232

Postscript 234

Bibliography 236

Numerical Index to Variables 276

Index 281