The IT Value Quest: How to Capture the Business Value of IT-Based Infrastructure

Theo J.W. Renkema is working in the IT Strategy department of the Rabobank and is employed as a Research Fellow in the Department of Technology Management of Eindhoven University of Technology, both in the Netherlands. He previously worked with a large financial services firm and was a management consultant in the Corporate IT department of Philips Electronics. As well as gaining a "cum laude" Masters degree in Business Economics Theo Renkema has a PhD in Industrial Engineering & Management Science. Dr Renkema has authored several books, numerous articles, and regularly lectures in the areas of IT investment appraisal, business value assessments, and benefits management.