Organizational Behaviour in Hotels and Restaurants: An International PerspectiveISBN: 978-0-471-98650-8
Paperback
296 pages
August 1999
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Ways of Seeing Organizations.
Ways of Seeing Hospitality Organizations.
The Many Faces of Culture.
Motivation, Job Performance and Job Satisfaction.
Groups and Leading Groups.
Designing Jobs and Organizational Structures.
Managers and Their Roles.
Serving Customers.
The Wider Environment.
Into the Future.
Bibliography.
Index.
Ways of Seeing Hospitality Organizations.
The Many Faces of Culture.
Motivation, Job Performance and Job Satisfaction.
Groups and Leading Groups.
Designing Jobs and Organizational Structures.
Managers and Their Roles.
Serving Customers.
The Wider Environment.
Into the Future.
Bibliography.
Index.
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Travel & Tourism Industry
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