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The Ten Keys to Successful Change Management

ISBN: 978-0-471-97930-2
Hardcover
300 pages
April 1998
List Price: US $65.00
Government Price: US $57.60
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The Ten Keys to Successful Change Management (0471979309) cover image

Business and Change.

The Domain of Change.

The Ten Keys to Change.

Key 1: Defining the Vision.

Key 2: Mobilising.

Key 3: Catalysing.

Key 4: Steering.

Key 5: Delivering.

Key 6: Obtaining Participation.

Key 7: Handling Emotions.

Key 8: Handling the Power Issues.

Key 9: Training and Coaching.

Key 10: Communicating Actively.

Conclusion.

Bibliography.

Index.

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