The Ten Keys to Successful Change ManagementISBN: 978-0-471-97930-2
Hardcover
300 pages
April 1998
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Business and Change.
The Domain of Change.
The Ten Keys to Change.
Key 1: Defining the Vision.
Key 2: Mobilising.
Key 3: Catalysing.
Key 4: Steering.
Key 5: Delivering.
Key 6: Obtaining Participation.
Key 7: Handling Emotions.
Key 8: Handling the Power Issues.
Key 9: Training and Coaching.
Key 10: Communicating Actively.
Conclusion.
Bibliography.
Index.
The Domain of Change.
The Ten Keys to Change.
Key 1: Defining the Vision.
Key 2: Mobilising.
Key 3: Catalysing.
Key 4: Steering.
Key 5: Delivering.
Key 6: Obtaining Participation.
Key 7: Handling Emotions.
Key 8: Handling the Power Issues.
Key 9: Training and Coaching.
Key 10: Communicating Actively.
Conclusion.
Bibliography.
Index.