Process Management to Quality Improvement: The Way to Design, Document and Re-engineer Business SystemsISBN: 978-0-471-94283-2
Hardcover
304 pages
January 1995
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 15-20 days delivery time. The book is not returnable.
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A Language for Process and Quality Management.
Writing Procedures and Instructions.
Structuring and Coordinating Processes.
Process Analysis.
Compliance and Creativity.
Designing Processes for Change.
Putting it Together.
Appendices.
References.
Glossary.
Index.
Writing Procedures and Instructions.
Structuring and Coordinating Processes.
Process Analysis.
Compliance and Creativity.
Designing Processes for Change.
Putting it Together.
Appendices.
References.
Glossary.
Index.