Benchmarking: A Signpost to Excellence in Quality and ProductivityISBN: 978-0-471-94180-4
Hardcover
208 pages
March 1994
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Preface.
Introduction.
Aspects and Categories of Benchmarking.
Implementation of Benchmarking.
Stage 1: Decide What to Benchmark.
Stage 2: Identify Benchmarking Partners.
Stage 3: Gather Information.
Stage 4: Analyze.
Stage 5: Implement for Effect.
From Benchmarking to Benchlearning.
Bibliography.
Index.
Introduction.
Aspects and Categories of Benchmarking.
Implementation of Benchmarking.
Stage 1: Decide What to Benchmark.
Stage 2: Identify Benchmarking Partners.
Stage 3: Gather Information.
Stage 4: Analyze.
Stage 5: Implement for Effect.
From Benchmarking to Benchlearning.
Bibliography.
Index.