Advances in Telephone Survey Methodology

“The goals of this book are to bring together both the state-of-the-art research and everyday practical applications that are concerned with telephone survey methodology in order to stimulate further discussion. It will be an integrated volume representing theoretical, methodological and statistical contributions to the field.”  (Zentralblatt Math, 1 October 2013)

“I recommend anyone in the business of doing telephone surveys to have ready access to this book.  Anyone doing a one-off telephone survey would also benefit from reading many of the chapters. I alsorecommend that users of telephone survey data read chapters in Parts 2 and 3.”   (Significance, 1 March 2010)

 "Advances in Telephone Survey Methodology is an indispensible reference for survey researchers and practioners in almost any discipline involving research methods such sociology, social psychology, survey methodology, and statistics. This book also serves as an excellent text for courses and seminars on survey methods at the undergraduate and graduate levels." (Mathematical Reviews, Issue 2009f)