Holistic Management: Managing What Matters for Company Success

Preface.

Contributors for Chapter 3.

1. From System Science—A New Way to Structure and Manage the Company.

2. The Viable System Model (VSM).

3. How the Viable System Model Improves Performance — Reports on Five Applications.

4. Key Performance Areas That Determine Company Success.

5. The Viable System Model and Planning and Budgeting.

6. The Viable System Model and Creating and Keeping Customers.

7. The Viable System Model and Quality and Productivity.

8. The Viable System Model and Innovation.

9. The Viable System Model and Organization Capability.

10. The Viable System Model and Public and Environmental Responsibility.

11. The Viable System Model and Profitability.

Index.