Outperform with Expectations-Based Management: A State-of-the-Art Approach to Creating and Enhancing Shareholder Value

Dedications and Acknowledgments.

PART I: MEASURING PERFORMANCE.

Chapter 1: The Right Objective, Strategy, and Metric.

Chapter 2: Expectations Count: The Evidence.

PART II: MANAGERIAL IMPLICATIONS.

Chapter 3: Management of Existing Businesses.

Chapter 4: New Investment and Business Mix Decisions.

Chapter 5: What About the WACC?

Chapter 6: Capital Efficiency.

Chapter 7: Reverse Engineer the Value of Your Firm.

Chapter 8: Investor Relations.

Chapter 9: Incentive Design.

Chapter 10: Implementing an EBM System.

PART III: OTHER POINTS OF VIEW.

Chapter 11: Investor Relations: Understanding the Investor’s Perspective.

Chapter 12: Comparison of Value-Based Management Systems.

Chapter 13: Expectations, Noise, and Public Policy.

Chapter 14: Summary and Conclusions.

References.

Index.