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Multicultural Manners: Essential Rules of Etiquette for the 21st Century, Revised Edition

ISBN: 978-0-471-68428-2
Paperback
304 pages
August 2005
List Price: US $16.95
Government Price: US $11.22
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Multicultural Manners: Essential Rules of Etiquette for the 21st Century, Revised Edition (0471684287) cover image
Other Available Formats: E-book

Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post–September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don’ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.
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