Performance Management: Finding the Missing Pieces (to Close the Intelligence Gap)ISBN: 978-0-471-57690-7
Hardcover
304 pages
March 2004
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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"We are witnessing a convergence among advanced management
concepts and practices. Performance management is a means to pull
it all together, to understand the strengths and limitations of
each management practice and leverage it for competitive advantage.
Cokins' book walks us through all this in a manner that makes
something confusing much less so.
There is no one right answer for any situation. The answer lies in
a balance of concepts and the integration of them. Performance
Management is the glue that holds them all together.
This book helps the reader understand the breadth of PM. It's not
just about measuring!"
—John F. Morrow, CPA, AICPA Vice President, The New
Finance
"Gary Cokins has articulated the '411' of performance
management. His combination of personal anecdotes with fundamental
cost and performance management theories provides business leaders
at all levels, in any industry or profession, a solid resource for
practicing their work.
This book is not only an invaluable resource for those new to
performance management but provides guidance, wisdom, support, and
insight to all industry leaders and managers. Cokins has organized
and simplified the many complex performance management theories,
associated tools, and infrastructure for the reader.
Buy it, read it, and give it to your colleagues—then
celebrate your successes!"
—Sue Swertfeger, Senior Manager, Owens & Minor