Managing Operational Risk: 20 Firmwide Best Practice Strategies

Introduction.

Operational Risk Management 101: An Executive Summary.

The Best Practice Strategies.

What is Operational Risk?

The Real Opportunity: Creating More Effective Companies.

Operational Risk and Market Perception: Franchise, Reputation, and Brand Risk.

The Enterprise-Wide Framework: Corporate Governance, Mandate, and Roles.

The Operational Risk Management Group.

Risk Response Framework and Strategies.

Risk Assessment Strategies.

Database and Consortia: Working Through the Details.

Risk Indicators and Scorecards: Cornerstones for Operational Risk Monitoring.

Operational Risk Analysis and Measurement: Practical Building Blocks.

Dynamic Risk Profiling and Monitoring.

Insurance and Operational Risks: Aligning Conventional Programs.

Operational Risk Finance: The Re-Engineering Process.

Economic Risk Capital Modeling: Allocation and Attribution.

Regulatory Capital and Supervision.

An Operational Risk Management Case Study: Managing Internet Banking Risk.

Operational Risk Technology and Systems.

The Game Plan and Action Steps.

Additional Readings.

Operational Risk Management: Bibliography of Sources.

Endnotes.

Index.