The Six Sigma Revolution: How General Electric and Others Turned Process Into ProfitsISBN: 978-0-471-38822-7
Hardcover
288 pages
November 2000
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Introduction to Six Sigma.
The Strategy of Six Sigma: Eight Steps to Strategic Improvement.
Profits = Customer + Process + Employee.
Project Start-Up: Tactical Six Sigma.
Measuring Project Sigma: How Close are You to Perfection?
Data and Process Analysis: The Keys to the Project.
Root Cause Analysis: Never Stop Asking "Why".
Selecting Solutions That Drive Sigma Performance.
Holding the Gains: Making Sure Your Solutions Stick.
How Six Sigma Initiatives Fail and How to Avoid Mistakes.
Appendix.
Index.
The Strategy of Six Sigma: Eight Steps to Strategic Improvement.
Profits = Customer + Process + Employee.
Project Start-Up: Tactical Six Sigma.
Measuring Project Sigma: How Close are You to Perfection?
Data and Process Analysis: The Keys to the Project.
Root Cause Analysis: Never Stop Asking "Why".
Selecting Solutions That Drive Sigma Performance.
Holding the Gains: Making Sure Your Solutions Stick.
How Six Sigma Initiatives Fail and How to Avoid Mistakes.
Appendix.
Index.
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