Economic Value Management: Applications and Techniques

ISBN: 978-0-471-35426-0

Hardcover

342 pages

November 2002

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List of Exhibits.

Acknowledgments.

Foreword.

Introduction.

PART ONE: What Is Economic Value Management and How Does ItRelate to Organizations Today?

CHAPTER 1: WHAT IS ECONOMIC VALUE MANAGEMENT?

CHAPTER 2: The Value Management Wheel.

CHAPTER 3: The Performance Measurement and ManagementContext.

CHAPTER 4: Economic Value Management: The Measurement andManagement Impacts.

CHAPTER 5: Economic Value Management: Demonstrating andAssessing Value Measurement Approaches.

PART TWO: Applications and Techniques.

CHAPTER 6: Has Value Been Created? How Much?

CHAPTER 7: Evaluations of the Past to Strengthen the Future:Peers and Sectors.

CHAPTER 8: Placing Detailed Evaluations in Context: Product,Service, Distribution Channel, and Process.

CHAPTER 9: The Customer, Value Drivers, and Changes overTime.

CHAPTER 10: Creating Value in the Future.

Afterword.

Index.