Crisis Management: Planning and Media Relations for the Design and Construction IndustryISBN: 978-0-471-35419-2
Hardcover
216 pages
June 2000
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Crisis Identification and Prevention.
The Crisis Management Team.
Components of a Crisis Management Plan.
How Reporters Do Their Job.
Working with Reporters in a Crisis Situation.
More on the Good, the Bad, and the Truly Ugly.
News Conferences.
Communicating with Your Various Audiences When the News IsBad.
Developing Positive Relations with the News Media through a PublicRelations Program.
Training Your Employees to Be Prepared for a Crisis.
Crisis Recovery.
When Bad Things Happen to Good Companies: Two Case Studies.
Conclusion.
Appendix.
References.
Index.
The Crisis Management Team.
Components of a Crisis Management Plan.
How Reporters Do Their Job.
Working with Reporters in a Crisis Situation.
More on the Good, the Bad, and the Truly Ugly.
News Conferences.
Communicating with Your Various Audiences When the News IsBad.
Developing Positive Relations with the News Media through a PublicRelations Program.
Training Your Employees to Be Prepared for a Crisis.
Crisis Recovery.
When Bad Things Happen to Good Companies: Two Case Studies.
Conclusion.
Appendix.
References.
Index.
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