Control Self-Assessment: A Guide to Facilitation-Based Consulting

Traditional consulting is failing to meet client needs because itoverlooks a key source of information: the client. Tritter'sfacilitative techniques take consulting to the next level,detailing processes for sharing knowledge and gaining agreement.His focus on Control Self-Assessment gives the reader an excellentleverage point for improving business performance. With an emphasison "how-to", this book gives practical techniques for assessing andmanaging business risk.--(Tom McNamee, President, Sales Focus,Inc.)

Control Self-Assessment: A Guide to Facilitation-Based Consultingprovides a comprehensive guide to understanding the processesinvolved in CSA facilitation. Realistic problem-solving examplesguide the novice facilitator through common facilitation pitfallsto enable the planning of a successful meeting. A good referencetool.--(Lynda Sharpe-LeLonde, President, Sharpe Decisions Inc.)