Human Error Reduction and Safety Management, 3rd EditionISBN: 978-0-471-28740-7
Hardcover
416 pages
April 1996
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HUMAN ERROR.
Human Error--What It Is.
Human Error--What It Does.
Human Error--Causes.
SYSTEM-CAUSED HUMAN ERROR.
Management Causes.
Culture Causes.
Design Causes.
Reducing System-Caused Error.
OVERLOAD.
Causes and Outcomes of Overload.
Capacity.
Load.
State.
Reducing Overload-Caused Errors.
DECISION TO ERR.
Logical Decision to Err.
Proneness.
Perception of Risk.
Reducing Decisions to Err.
ROLES.
Human Error Reduction Concepts.
Line Management Roles.
Roles of Staff.
Appendices.
Index.
Human Error--What It Is.
Human Error--What It Does.
Human Error--Causes.
SYSTEM-CAUSED HUMAN ERROR.
Management Causes.
Culture Causes.
Design Causes.
Reducing System-Caused Error.
OVERLOAD.
Causes and Outcomes of Overload.
Capacity.
Load.
State.
Reducing Overload-Caused Errors.
DECISION TO ERR.
Logical Decision to Err.
Proneness.
Perception of Risk.
Reducing Decisions to Err.
ROLES.
Human Error Reduction Concepts.
Line Management Roles.
Roles of Staff.
Appendices.
Index.