Six Sigma for EveryoneISBN: 978-0-471-28156-6
Paperback
144 pages
February 2003
|
Chapter 1. Why Has My Company Adopted Six Sigma?: What Can Six
Sigma Do for You?
Chapter 2. The Strategic Component of Six Sigma.
Chapter 3. The Tactics of Six Sigma: Define, Measure, Analyze, Improve, and Control.
Chapter 4. 10 Technical Tools to Master While on a Six Sigma Team.
Chapter 5. 10 "Soft" Tools You Will Need on a Six Sigma Team.
Chapter 6. 10 Common Questions about Six Sigma.
Appendix: Process Capability and Sigma Conversion Table.
Index.