Textbook
Implementing Six Sigma: Smarter Solutions Using Statistical Methods, 2nd EditionISBN: 978-0-471-26572-6
Hardcover
1232 pages
April 2003, ©2003
|
"The book is process oriented rather than tool oriented. This makes
it refreshing and useful. This is a book every reliability engineer
should own." (Reliability Review; 12/08)
"An excellent reference book that should be on every individual involved in Six Sigma or even just quality assurance/quality improvement." (TQM Magazine)
"...a useful guide for both academia and organizations...useful source of reference for researchers...an excellent reference book..." (The TQM Magazine, Vol 15(6) 2003)
2004 Crosby Medal Winner