Improving Data Warehouse and Business Information Quality: Methods for Reducing Costs and Increasing Profits

PRINCIPLES OF INFORMATION QUALITY IMPROVEMENT.

The High Costs of Low- Quality Data.

Defining Information Quality.

Applying Quality Management Principles to Information.

PRINCIPLES FOR IMPROVING INFORMATION QUALITY.

An Overview of Total Quality Data Management (TQdM).

Assessing Data Definition and Information Architecture Quality.

Information Quality Assessment.

Measuring Nonquality Information Costs.

Information Product Improvement: Data Reengineering and Cleansing.

Improving Information Process Quality: Data Defect Prevention.

Information Quality Tools and Techniques.

ESTABLISHING THE INFORMATION QUALITY ENVIRONMENT.

The 14 Points of Information Quality.

Information Stewardship: Accountability for Information Quality.

Implementing an Information Quality Improvement Environment.

Epilogue: Reaping the Benefits of Quality Information.

Appendices.

Index.