The Employee Assistance Handbook

JAMES M. OHER, CSW, CEAP, is a nationally certified psychotherapist and employee assistance professional, and is president of a leading international human resources consulting firm. He has established and reviewed EAP and other services for a variety of organizations, including Pfizer, IBM, Sony Music International, College Board, New York Stock Exchange, JC Penney, Texaco, Veterans Administration, and Hilton International.